Medical Receptionist

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About us

Ramahyuck District Aboriginal Corporation (RDAC) was established as an Aboriginal Community Controlled organisation in 1992 to improve the social, health and economic outcomes for Aboriginal people.  RDAC is a leading provider of primary health care and related social and family support services to Aboriginal people and communities across Gippsland. RDAC’s services are provided at the following locations: Sale and Morwell. RDAC’s services include: general practice; health assessment and education; dental, audiology; chronic disease management; drug and alcohol counselling; child and family services; child and maternal health; home and community care; immunisation and vaccinations; social and emotional wellbeing support and counselling; allied health; client transport and corporate services; child care service and Aboriginal Best Start program.

About the role

Due to the nature of this role, applicants are required to be of Aboriginal or Torres Strait Islander descent. This is a genuine occupational requirement for this position, which is exempt under Section 14 of the Anti-discrimination Act

Pay rate is based on qualifications & experience

Based in Morwell VIC 3840

Permanent – 38 hours per week

This position is the first point of contact and has a major role to play in providing a welcoming induction to patients accessing the clinics services, providing administrative support to the community, staff, and clients

Medical Receptionist Position Description

Duties include:


  • Answer and ensure all incoming phone calls are attended to in a prompt and courteous manner
  • Booking and confirming appointments, entering of new client details on computer software.
  • Maintain the efficient functioning of the office location, including security, monitoring and reporting the need for general building maintenance
  • Process incoming and outgoing mail, filing, scanning and documentation tasks
  • Meet and greet patient and visitors providing exceptional customer service
  • Assist with administrative functions for meetings and events, including catering
  • Ensure adequate supplies of consumables, such as stationary, printer, and kitchen supplies.
  • Maintain and update patient files ensuring all information is up to date and accurate

Key requirements for the role

  1. Driver’s License
  2. Full Vaccination against COVID-19 (3 doses)
  3. Current Working with Children’s Check
  4. Current Police Check
  5. Satisfactory pre employment drug and alcohol screening

Benefits and perks

  • Enjoy working within a community based organisation and a supportive and friendly team
  • Further your career working in a regional setting close to rivers, ocean and mountains
  • Salary packaging benefits available, including general PBI salary sacrifice and meal entertainment
  • Work for a well-respected not-for-profit organisation that is developing some exciting projects and is in a growth phase
  • Professional development opportunities
  • Applicants will be shortlisted as they are received

Applications will be shortlisted as they are received

Apply for this position online

  • Drop files here or